Assistants that know your business — and when to hand over.

Support agents, sales assistants and internal copilots that answer from your own documents, take real actions through your systems, and bring a person in when they should.

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AI Assistants & Agents · a support agent that books, reschedules and hands overIllustrative · fictional business
Illustration: A clinic's WhatsApp assistant moves an appointment using the calendar, then hands a billing question to the front desk.
  1. 01

    It checks the calendar before it offers a time.

  2. 02

    Tools are limited to what the job needs: find a slot, move a booking, send an SMS.

  3. 03

    A billing question goes to a person, with the conversation attached.

What's included.

Conversational AI grounded in your own documents and data — on your website, WhatsApp, Slack or inside your product. It answers accurately, takes actions through your systems, and hands over to a person when it should.

On every project

  • A discovery call and a realistic estimate first
  • Working versions on a staging link as it takes shape
  • Confidentiality under NDA from day one
  • Support and improvements after launch
Start a brief
  1. 01

    Customer support and sales assistants

    On your website, WhatsApp, Slack or inside your product — answering from your own information.

  2. 02

    Internal copilots for teams

    A copilot for your team that finds policies, specs and past tickets, with the source attached.

  3. 03

    Tool use: bookings, orders, CRM updates

    Bookings, orders and CRM updates through your real systems, with permissions on every call.

  4. 04

    Human handoff and escalation rules

    Written rules for when a person takes over, and a summary so nobody repeats themselves.

How we'd build yours.

Four stages, the same on every project — with working versions you can try along the way. How we work

  1. Step 1

    Discover

    We collect the questions your team answers every day and where the answers live.

  2. Step 2

    Prototype

    An assistant running on your real documents, so you can try the hard questions.

  3. Step 3

    Build

    Tools, handover rules and an evaluation set of real questions it has to pass.

  4. Step 4

    Launch & scale

    Monitoring, transcript reviews, and prompt and model updates as usage grows.

Is it a fit?

An honest check before you get in touch — we'd rather point you elsewhere than build the wrong thing.

A good fit when

  • The same questions arrive every day
  • Answers already exist in documents or systems
  • Some requests can be completed end to end

Probably not when

  • Every conversation needs judgement from a specialist
  • The information it would need isn't written down anywhere yet

Questions people ask.

TekiTekenza's AI · tap a question to ask
Let's talk

Let's build what's next.

Tell us what you need in a few lines. An engineer reads every brief and replies with questions, a plan and an estimate.

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